Help & Support

Let us help get you to the right place.

We aim to make things as simple as possible when it comes to our insurance, so we’ve put everything in one place to help guide you. And if you still can’t find what you need, no problem, just get in touch with us and we can help you.

How to update your policy

Find out more

How to make a claim

Find out more

How to make a complaint

Find out more

Frequently asked questions

We’re aware you might have some questions so we’ve put together some frequently asked questions and answers together for you. We hope they help!

Contact us

Our UK based customer service team are on hand to help you should you need any further help. They’re available Monday – Friday, 9am – 5.30pm (excluding bank holidays) and we have various ways of getting in touch.

Get in touch

Important documents

If you need access to our insurance documents, you can simply login to your account when you need to refer to them.

Take a look

Accessibility & Support

If you need some help with alternative formats of insurance documents if you’re blind or partially sighted, or if you’re in a situation which is affecting the way you manage your finances, please get in touch so we can help you.

Contact us

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